Professional Summary
Jalynn Erazo
Director of Community Engagement | Program & Operations Leader
Community engagement and program operations leader with 5+ years delivering grant-funded, community-based programs across nonprofit and public-service settings. Known for building cross-functional partnerships, supervising teams, and strengthening service delivery through dashboards, compliance discipline, and an equity-centered approach.
Professional Summary
Program Strategy & Operations
Program design, evaluation, cross-functional alignment, and workflow optimization for community-based initiatives.
Community Partnerships
Building coalitions, outreach campaigns, volunteer coordination, and culturally responsive engagement strategies.
Grants & Compliance
Budget oversight, compliance reporting, data dashboards, metrics tracking, and impact evaluation for grant-funded programs.
Current Role: Opening Doors, Inc - Program Coordinator
Grant Portfolio Management
Directed $1.2M HUD & Cal OES-funded portfolio with 100% on-time reporting, documentation, and compliance requirements.
Team Leadership & Systems
Supervised 10 staff and built intake/reporting dashboards reducing processing time 40% while improving data quality.
Coalition & Operations
Launched 24/7 safe-house operations and represented organization in multi-agency coalitions (FBI/DOJ/DA partners), contributing to 30% increase in referrals.
Benefits & Outreach Leadership
Sacramento City Teachers Association (2023-2024) - Benefits & Outreach Liaison
Analyzed benefits utilization for 2,500+ members and supported negotiations expanding mental-health coverage by 15%. Designed outreach campaigns connecting stakeholders to trauma-informed services impacting 40,000+ students across the community. Built executive-ready dashboards and reporting tools, reducing board-prep administrative time by 25%.
Educational Leadership Experience
St. Hope Public Schools (2023-2024) - Head of Spanish Department & Educator
Led grades 9-12 program and mentored 6 teachers, aligning curriculum to state standards and improving instructional consistency. Improved student proficiency outcomes by 18% and increased AP Spanish enrollment by 25%. Increased bilingual family engagement by 30%.
Exponential Destiny (2020-2023) - Student Advocacy Specialist
Managed caseload for immigrant youth and families, coordinating wraparound supports, crisis navigation, and community referrals. Built partnerships securing $50K in resources and tracked outcomes delivering impact reporting used to scale to three additional sites.
Education & Certifications
Academic Background
MBA, In Progress from University of the People (2024-Present). B.A. Sociology with Minor in Human Development from California State University, Sacramento (2019-2023).
Professional Certifications
  • CPR Certified
  • Mandated Reporter
  • FERPA Trained
  • Evidence-Based Program Evaluation
Professional Skills
Program Leadership & Supervision
Expert in supervising teams, developing staff, and leading cross-functional operations for community-based programs.
Grant Management & Compliance
Proven ability to manage grant-funded portfolios, ensure compliance, oversee budgets, and deliver timely reporting.
Community Engagement & Outreach
Skilled at building partnerships, coordinating volunteers, designing culturally responsive outreach, and connecting communities to resources.
Technical Expertise
Data & Reporting Systems
Advanced dashboard creation using Excel, Salesforce, Apricot, Empower DB, and HMIS for progress monitoring and impact evaluation.
Grant & Compliance Tools
Proficient with HUD reporting systems, Cal OES documentation, compliance tracking, and budget management platforms.
Program Operations Software
Experience with CRM systems, case management platforms, Microsoft 365, and workflow optimization tools for nonprofit operations.
Let's Connect
Ready to bring strategic program leadership, community engagement expertise, and data-driven impact to your organization. Let's discuss how my experience can support your mission and goals.