Jalynn Erazo
Program & Operations Leader
Bilingual professional delivering grant-funded programming, public-health, and education initiatives with 5+ years of experience.
Professional Summary
Leadership Excellence
Excel at government & non-profit compliance and leading cross-functional teams to exceed goals.
Process Design
Transform complex challenges into streamlined, measurable solutions through data-driven approaches.
Bilingual Collaboration
English/Spanish communicator based in Phoenix, Arizona with proven results delivery.
Current Role: Opening Doors, Inc
Department Leadership
Lead $1.2M HUD & Cal OES department with 10 staff members. Submit 100% on-time grant reports.
Process Innovation
Created client-ID intake system and Excel dashboard. Reduced processing time by 40%.
Coalition Building
Launched 24/7 Safe House and represented ODI in 5-agency coalition. Increased survivor referrals by 30%.
Previous Experience: Benefits & Outreach
Sacramento City Teachers Association
Analyzed benefits data for 2,500 educators. Informed negotiations that expanded mental-health coverage by 15%.
Designed outreach campaigns securing trauma-informed services for 40K+ students.
Created Excel dashboards that reduced administrative time for board presentations by 25%.
Educational Leadership Experience
1
St. Hope Public Schools (2023-2024)
Directed Spanish program for grades 9-12. Mentored 6 teachers.
Raised student proficiency scores by 18%. Increased AP Spanish enrollment by 25%.
2
Exponeial Destiny (2020-2023)
Managed immigrant youth caseload. Connected families to wrap-around services.
Secured $50K in tech resources. Supported expansion to three additional schools.
Education & Certifications
Academic Background
B.A. Sociology with Minor in Human Development from California State University, Sacramento (2019-2023).
Professional Certifications
  • CPR Certified
  • Mandated Reporter
  • CAS Certified
Professional Skills
Project Management
Experienced in managing complex initiatives with multiple stakeholders and tight deadlines.
Team Leadership
Proven ability to guide cross-functional teams toward exceeding organizational goals.
Process Improvement
Skilled at identifying inefficiencies and implementing streamlined solutions.
Technical Expertise
Microsoft 365 & Excel
Advanced dashboard creation and data analysis capabilities.
Database Management
Proficient with Apricot, Empower DB & HMIS systems.
Custom Applications
Experience with Vibe Coding for developing custom applications.